{tab=WINE TOURS CAPE TOWN PTY LTD}
General
- Wine Tours Cape Town (Pty) Ltd is a tour and activity booking agent providing customer support, bookings, deposits, payments, website maintenance, lead generation and marketing services to selected suppliers with whom we work closely to ensure a seamless experience for clients.
- Tours are conducted by one of our trusted network partners. All operations in partnership with our selected suppliers. We always strive to ensure operational integrity and offering stability to the best of out ability.
Responsibility & indemnity
- Wine Tours Cape Town (Pty) Ltd is responsible for providing bookings management, customer support, deposits, payments, website maintenance, lead generation and marketing services only. Wine Tours Cape Town (Pty) Ltd carefully selects and constantly checks its contractors, such as hotels, transport and restaurants but cannot be held responsible for any deficiencies of services offered by local companies.
- Wine Tours Cape Town (Pty) Ltd is not responsible or liable for any personal accidents.
- Jurisdiction: this agreement is governed by South African Law and subject to South African jurisdiction.
- Wine Tours Cape Town (Pty) Ltd will under no circumstances be liable for any indirect and/or consequential loss or damages, unless such loss or damages was caused due to the negligence of Wine Tours Cape Town.
- Wine Tours Cape Town (Pty) Ltd will not be responsible for the consequences of any delays caused due to causes beyond Wine Tours Cape Town control and occurring without its fault or negligence.
- The provisions of this clause are stipulated for the benefit of Wine Tours Cape Town (Pty) Ltd, its employees, servants, agents, nominees and sub-contractors who are exempted accordingly.
- This document replaces and supersedes any previous conditions.
1. Availability and reservations
1.1 All quotations are made subject to a vehicle of the type and specifications (capacity mentioned herein), availability from sub-contractors (including accommodation establishments, tourist attractions and activities being available on the date required at the time of acceptance. It is therefore, in the interest of the client to confirm the acceptance with the least possible delay.
1.2 Confirmation of services will only be processed and confirmed by Wine Tours Cape Town (Pty) Ltd once an acceptance of an official order or payment is received.
2. Tour booking
Tours can only be booked with Wine Tours Cape Town (Pty) Ltd by e-mail confirmation. Your signature on this document confirms your acceptance of these terms and conditions as a binding contract between Wine Tours Cape Town (Pty) Ltd and yourself, the participant. Wine Tours Cape Town (Pty) Ltd cannot accept any tour participant without a written booking confirmation by e-mail.
3. Payment terms
Package tours: 25% non-refundable deposit payable 60 days prior to arrival
100% non-refundable deposit payable 31 days prior to arrival
Day tours: 50% deposit at confirmation of booking
100% payment 7 days prior to tour date
Group Scheduled tours: 20% non-refundable deposit or full payment at confirmation of booking to secure seats.
100% payment before tour day or payable on the tour day in cash. Access to an ATM available if necessary.
4. Cancellation procedure
Cancellation of any booking must be received in writing and acknowledged by Wine Tours Cape Town (Pty) Ltd. Any cancellation fees and expenses occurred will be deducted before refunding the client the remaining monies received. If the participant fails to join a tour or joins it after departure, or leaves it prior to its completion, no reimbursement will be made. Please note: Travel and cancellation insurance is highly recommended for all clients. The onus is on the client to arrange this travel insurance at the time of booking.
5. Cancellation costs
Package tours: 25% of the full amount – less than 60 days prior to arrival
100% of the full amount – less than 31 days prior to arrival
Day tours: 30%: less than 14 days prior to tour date
50%: less than 7 days prior to tour date
100%: less than 72 hours prior to tour date
Group Scheduled tours: 20% non-refundable deposit or full payment at confirmation of booking to secure seats.
If prepaid in full, 50%: less 7 days prior to tour date
If prepaid in full, 100%: less 72 hours prior to tour date
If 20% deposit paid, non-refundable.
6. Tour cancellation by Wine Tours Cape Town (Pty) Ltd
Should a tour for unforeseen circumstances be cancelled by Wine Tours Cape Town (Pty) Ltd, we will either refund full payment or offer an alternative tour. This refund only refers to bookings made through Wine Tours Cape Town (Pty) Ltd in South Africa. If Wine Tours Cape Town (Pty) Ltd should curtail a tour after departure for any pertinent reason, i.e. wars, strikes, severe weather conditions or acts of God, then Wine Tours Cape Town (Pty) Ltd will not be held liable for any form of refund. Please note for non-private group tours there is a set minimum number of participants on a tour. We reserve the right to cancel a tour if this number is not reached.
7. Damage caused to vehicle
The client will be responsible for any loss or damage caused to the vehicle, its fittings or equipment by the negligence or misconduct of any passenger.
8. Authority and exclusion from tour
Wine Tours Cape Town (Pty) Ltd takes no responsibility for the actions of participants who commit any unlawful acts in South Africa. Wine Tours Cape Town (Pty) Ltd reserves the right to exclude any client from the tour, if their behaviour warrants it.
9. Passenger luggage and personal effects
Baggage insurance is recommended as Wine Tours Cape Town (Pty) Ltd can assumes no responsibility for loss and damage to luggage or personal belongings, under any circumstances. Baggage turned over to Wine Tours Cape Town (Pty) Ltd for transport each day is done so at participant’s own risk. Passengers baggage need to be clearly marked with their name and surname.
10. Health
The client should familiarize him/herself with the tour itinerary and confirm that they are medically fit to undertake the tour. Any participant with a known medical illness or condition must reveal this fact at the time of booking, and make the necessary arrangements for the provision of any drugs or treatments that may be needed during the tour. Such clients will be required to provide a medical certificate from his or her doctor to confirm that they are physically fit to travel. Wine Tours Cape Town (Pty) Ltd will hold this information in the strictest of confidence. It is necessary to have comprehensive medical insurance for this trip.
11. Vaccinations
For South Africa, there are no inoculation requirements. The Western Cape is malaria free; however, certain areas in South Africa and its neighbouring countries are classified as malaria risk areas and malaria prophylaxis is highly recommended. For more information and suitable medication please contact your local tropical institute.
12. Travel documentation
It is the participant’s responsibility to ensure that he/she is in possession of a valid passport, visas and all relevant travel documentation needed for South Africa and any other country visited on the tour. Should a client be denied entry into South Africa or another country that is part of the itinerary for any reason or due to incorrect documentation, Wine Tours Cape Town (Pty) Ltd will not be held responsible for any costs and delays that may occur.
The passport must be valid for at least six months from the date of departure.
13. Payment
All payments for services to be rendered by Wine Tours Cape Town (Pty) Ltd, must be paid in full by the client, before the commencement of the services booked and confirmed.
14. Wine Tours Cape Town (Pty) Ltd’s right to decline
Wine Tours Cape Town (Pty) Ltd reserves the right to decline, to execute or to complete any contract, should the above conditions not be strictly complied with. Such rights, when exercised by Wine Tours Cape Town (Pty) Ltd, shall be without prejudice to its rights to claim damages or other relief from the client.
15. Wine Tours Cape Town (Pty) Ltd right to sub-contract
Wine Tours Cape Town (Pty) Ltd reserves the right to sub-contract any part of our services in case of an emergency or by choice, and when this right is exercised, the substitute vehicle will, as far as circumstances permit, compare equally with the originally confirmed vehicle in comfort and reliability.
16. Seating capacity
The client will not permit the carrying of more passengers than the authorised number of seats in the vehicle, and will not allow any passenger to sit anywhere in or on the vehicle except in the passenger seat provided.
17. Toll and fare duties
The quotation includes the payments for toll fees but exclude any vehicle entrance fees.
18. Responsibility & indemnity
18.1 Wine Tours Cape Town (Pty) Ltd is responsible for providing the services listed in the tour description per the local standards and the accurate description of services offered in its literature. Although Wine Tours Cape Town (Pty) Ltd carefully selects and constantly checks its contractors, such as hotels, transport and restaurants. It cannot be held responsible for any deficiencies of services offered by local companies.
18.2 Wine Tours Cape Town (Pty) Ltd is not responsible or liable for any personal accidents.
18.3 Jurisdiction: this agreement is governed by South African Law and subject to South African jurisdiction.
18.4 Wine Tours Cape Town (Pty) Ltd will under no circumstances be liable for any indirect and/or consequential loss or damages, unless such loss or damages was caused due to the negligence of Wine Tours Cape Town (Pty) Ltd.
18.5 Wine Tours Cape Town (Pty) Ltd will not be responsible for the consequences of any delays caused due to causes beyond Wine Tours Cape Town (Pty) Ltd control and occurring without its fault or negligence.
18.6 The provisions of this clause are stipulated for the benefit of Wine Tours Cape Town (Pty) Ltd, its employees, servants, agents, nominees and sub-contractors who are exempted accordingly.
18.7 This document replaces and supersedes any previous conditions of hire and carriage.
TERMS & CONDITIONS FOR THIRD PARTY USE OF WEBSITES
1. Ownership and Use
- This website is provided by Wine Tours Cape Town PTY Ltd “as is” and Wine Tours Cape Town makes no representations or warranties of any nature, express or implied, as to the operation of this website or the information, content, materials or products included on this website. The use of this website is entirely at your own risk.
- Wine Tours Cape Town does not warrant that the content available from this website is truthful, reliable, free from errors or omissions or that the service will be remain continuously uninterrupted.
- Wine Tours Cape Town does not warrant that this website, its server(s) or any electronic mail sent from this website are free of viruses or other harmful components.
- To the full extent permissible by Law, Wine Tours Cape Town disclaims all warranties, express or implied, including but not limited to, implied warranties of merchant-ability and fitness for a particular purpose.
- Save as provided for in sub-paragraphs 43(5) and 43(6) of the Electronic Communications and Transactions Act number 25 of 2002, neither Wine Tours Cape Town nor any of its agents or representatives shall be liable for any damage or loss of any nature, including but not limited to direct, indirect, consequential, incidental or punitive damages arising out of the use of or inability to use this website or any reliance placed on the content of this website or any website which is linked by means of a hyperlink to Wine Tours Cape Town website.
2. Intellectual Property Rights
- The content of this website, including but not limited to all text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software hyperlinks, designs and agreements, and all the intellectual property embodied therein, including but not limited to copyright and trademarks, are the property of, or are licensed to Wine Tours Cape Town.
- Copyright is protected under treaty provisions and worldwide copyright laws. Any unauthorised use of Wine Tours Cape Town ’ copyright or trademarks may result in you violating copyright and trademark laws and make you liable to civil and criminal prosecution.
- The trademarks and logos that you may see on this website are the registered and unregistered trademarks of Wine Tours Cape Town or are licensed to Wine Tours Cape Town by third parties. Nothing contained on this website should be interpreted as granting by implication, estoppel or otherwise, any license or right to use any trademark displayed on this website. Such license or right of use may only be obtained, in writing, from Wine Tours Cape Town or the third party who owns the relevant trademark.
3. Hyperlinks, Framing, Meta tags
- The inclusion of any link on Wine Tours Cape Town website to another website does not imply endorsement by Wine Tours Cape Town of the website or any services or products offered on the linked website.
- You may not frame or use framing techniques to enclose this website or any page on this website in any way whatsoever, nor may you frame any trademark, logo or other proprietary information, including but not limited to image, text, page layout or form.
- You may not use meta tags or any other “hidden text” using Wine Tours Cape Town ’ name or trademarks.
4. Monitoring
- Wine Tours Cape Town reserves the right to monitor your use of its website, to which monitoring you hereby consent.
5. Disclaimer
- This website is provided by Wine Tours Cape Town “as is” and Wine Tours Cape Town makes no representations or warranties of any nature, express or implied, as to the operation of this website or the information, content, materials or products included on this website. The use of this website is entirely at your own risk.
- Wine Tours Cape Town does not warrant that the content available from this website is truthful, reliable, free from errors or omissions or that the service will be remain continuously uninterrupted.
- Wine Tours Cape Town does not warrant that this website, its server(s) or any electronic mail sent from this website are free of viruses or other harmful components.
- To the full extent permissible by Law, Wine Tours Cape Town disclaims all warranties, express or implied, including but not limited to, implied warranties of merchant-ability and fitness for a particular purpose.
- Save as provided for in sub-paragraphs 43(5) and 43(6) of the Electronic Communications and Transactions Act number 25 of 2002, neither Wine Tours Cape Town nor any of its agents or representatives shall be liable for any damage or loss of any nature, including but not limited to direct, indirect, consequential, incidental or punitive damages arising out of the use of or inability to use this website or any reliance placed on the content of this website or any website which is linked by means of a hyperlink to Wine Tours Cape Town website.
6. Governing law
- This website is controlled and operated from the Republic of South Africa. This agreement shall therefore be construed and interpreted in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law.
- You hereby consent to the exclusive jurisdiction of the High Court of the Republic of South Africa in respect any disputes arising out of or in connection with your use of this website or in respect of these terms and conditions.
{tab=GO CAPE TOURS CC}
https://www.gocape.co.za/about-go-cape-tours
All daily operations and tours are conducted by Go Cape Tours CC.
Website maintenance, lead generation and marketing services outsourced to Wine Tours Cape Town PTY Ltd.
All operations by Go Cape Tours in partnership with Wine Tours Cape Town.
1. Availability and reservations
1.1 All quotations are made subject to a vehicle of the type and specifications (capacity mentioned herein), availability from sub-contractors (including accommodation establishments, tourist attractions and activities being available on the date required at the time of acceptance. It is therefore, in the interest of the client to confirm the acceptance with the least possible delay.
1.2 Confirmation of services will only be processed and confirmed by Go Cape Tours once an acceptance of an official order or payment is received.
2. Tour booking
Tours can only be booked with Go Cape Tours by e-mail confirmation. Your signature on this document confirms your acceptance of these terms and conditions as a binding contract between Go Cape Tours and yourself, the participant. Go Cape Tours cannot accept any tour participant without a written booking confirmation by e-mail.
3. Payment terms
Package tours: 25% non-refundable deposit payable 60 days prior to arrival
100% non-refundable deposit payable 31 days prior to arrival
Day tours: 50% deposit at confirmation of booking
100% payment 7 days prior to tour date
4. Cancellation procedure
Cancellation of any booking must be received in writing and acknowledged by Go Cape Tours. Any cancellation fees and expenses occurred will be deducted before refunding the client the remaining monies received. If the participant fails to join a tour or joins it after departure, or leaves it prior to its completion, no reimbursement will be made. Please note: Travel and cancellation insurance is highly recommended for all clients. The onus is on the client to arrange this travel insurance at the time of booking.
5. Cancellation policy
Package tours: 25% of the full amount – less than 60 days prior to arrival
100% of the full amount – less than 31 days prior to arrival
Day tours: 30%: less than 14 days prior to tour date
50%: less than 7 days prior to tour date
100%: less than 72hours prior to tour date
6. Tour cancellation by Go Cape Tours
Should a tour for unforeseen circumstances be cancelled by Go Cape Tours, we will either refund full payment or offer an alternative tour. This refund only refers to bookings made through Go Cape Tours in South Africa. If Go Cape Tours should curtail a tour after departure for any pertinent reason, i.e. wars, strikes, severe weather conditions or acts of God, then Go Cape Tours will not be held liable for any form of refund. Please note for non-private group tours there is a set minimum number of participants on a tour. We reserve the right to cancel a tour if this number is not reached.
7. Damage caused to vehicle
The client will be responsible for any loss or damage caused to the vehicle, its fittings or equipment by the negligence or misconduct of any passenger.
8. Authority and exclusion from tour
Go Cape Tours takes no responsibility for the actions of participants who commit any unlawful acts in South Africa. Go Cape Tours reserves the right to exclude any client from the tour, if their behaviour warrants it.
9. Passenger luggage and personal effects
Baggage insurance is recommended as Go Cape Tours can assumes no responsibility for loss and damage to luggage or personal belongings, under any circumstances. Baggage turned over to Go Cape Tours for transport each day is done so at participant’s own risk. Passengers baggage need to be clearly marked with their name and surname.
10. Health
The client should familiarize him/herself with the tour itinerary and confirm that they are medically fit to undertake the tour. Any participant with a known medical illness or condition must reveal this fact at the time of booking, and make the necessary arrangements for the provision of any drugs or treatments that may be needed during the tour. Such clients will be required to provide a medical certificate from his or her doctor to confirm that they are physically fit to travel. Go Cape Tours will hold this information in the strictest of confidence. It is necessary to have comprehensive medical insurance for this trip.
11. Vaccinations
For South Africa, there are no inoculation requirements. The Western Cape is malaria free; however, certain areas in South Africa and its neighbouring countries are classified as malaria risk areas and malaria prophylaxis is highly recommended. For more information and suitable medication please contact your local tropical institute.
12. Travel documentation
It is the participant’s responsibility to ensure that he/she is in possession of a valid passport, visas and all relevant travel documentation needed for South Africa and any other country visited on the tour. Should a client be denied entry into South Africa or another country that is part of the itinerary for any reason or due to incorrect documentation, Go Cape Tours will not be held responsible for any costs and delays that may occur.
The passport must be valid for at least six months from the date of departure.
13. Payment
All payments for services to be rendered by Go Cape Tours, must be paid in full by the client, before the commencement of the services booked and confirmed.
14. Go Cape Tour’s right to decline
Go Cape Tours reserves the right to decline, to execute or to complete any contract, should the above conditions not be strictly complied with. Such rights, when exercised by Go Cape Tours, shall be without prejudice to its rights to claim damages or other relief from the client.
15. Go Cape Tour’s right to sub-contract
Go Cape Tours reserves the right to sub-contract any part of our services in case of an emergency or by choice, and when this right is exercised, the substitute vehicle will, as far as circumstances permit, compare equally with Go Cape Tour’s own vehicle in comfort and reliability.
16. Seating capacity
The client will not permit the carrying of more passengers than the authorised number of seats in the vehicle, and will not allow any passenger to sit anywhere in or on the vehicle except in the passenger seat provided.
17. Toll and fare duties
The quotation includes the payments for toll fees but exclude any vehicle entrance fees.
18. Responsibility & indemnity
18.1 Go Cape Tours is responsible for providing the services listed in the tour description per the local standards and the accurate description of services offered in its literature. Although Go Cape Tours carefully selects and constantly checks its contractors, such as hotels, transport and restaurants. It cannot be held responsible for any deficiencies of services offered by local companies.
18.2 Go Cape Tours is not responsible or liable for any personal accidents.
18.3 Jurisdiction: this agreement is governed by South African Law and subject to South African jurisdiction.
18.4 Go Cape Tours will under no circumstances be liable for any indirect and/or consequential loss or damages, unless such loss or damages was caused due to the negligence of Go Cape Tours.
18.5 Go Cape Tours will not be responsible for the consequences of any delays caused due to causes beyond Go Cape Tours control and occurring without its fault or negligence.
18.6 The provisions of this clause are stipulated for the benefit of Go Cape Tours, its employees, servants, agents, nominees and sub-contractors who are exempted accordingly.
18.7 This document replaces and supersedes any previous conditions of hire and carriage.
TERMS & CONDITIONS FOR THIRD PARTY USE OF WEBSITES
1. Ownership and Use
- This Internet website (“website”) belongs to and is solely owned by Wine Tours Cape Town PTY Ltd (“Wine Tours Cape Town”). By visiting and interacting with this website you agree to be bound by and to adhere to the terms and conditions set out below.
- This website is used by Go Cape Tours CC (“Go Cape Tours”) under permission from Wine Tours Cape Town.
- All daily operations and tours are conducted by Go Cape Tours CC.
- Website maintenance, lead generation and marketing services by outsourced to Wine Tours Cape Town.
- Go Cape Tours reserves the right to amend, modify or replace these terms and conditions from time to time.
- Go Cape Tours grants you a limited license to access and make personal use of this website.
- This license does not permit you to and you may not reproduce, duplicate, copy, translate, distribute, sell, resell, modify, publicly perform, prepare derivative works based on, report or otherwise use the content of this website, or any portion thereof, for any public or commercial purpose.
2. Intellectual Property Rights
- The content of this website, including but not limited to all text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, software hyperlinks, designs and agreements, and all the intellectual property embodied therein, including but not limited to copyright and trademarks, are the property of, or are licensed to Go Cape Tours.
- Copyright is protected under treaty provisions and worldwide copyright laws. Any unauthorised use of Go Cape Tours’ copyright or trademarks may result in you violating copyright and trademark laws and make you liable to civil and criminal prosecution.
- The trademarks and logos that you may see on this website are the registered and unregistered trademarks of Go Cape Tours or are licensed to Go Cape Tours by third parties. Nothing contained on this website should be interpreted as granting by implication, estoppel or otherwise, any license or right to use any trademark displayed on this website. Such license or right of use may only be obtained, in writing, from Go Cape Tours or the third party who owns the relevant trademark.
3. Hyperlinks, Framing, Meta tags
- The inclusion of any link on Go Cape Tours website to another website does not imply endorsement by Go Cape Tours of the website or any services or products offered on the linked website.
- You may not frame or use framing techniques to enclose this website or any page on this website in any way whatsoever, nor may you frame any trademark, logo or other proprietary information, including but not limited to image, text, page layout or form.
- You may not use meta tags or any other “hidden text” using Go Cape Tours’ name or trademarks.
4. Monitoring
- Go Cape Tours reserves the right to monitor your use of its website, to which monitoring you hereby consent.
5. Disclaimer
- This website is provided by Go Cape Tours “as is” and Go Cape Tours makes no representations or warranties of any nature, express or implied, as to the operation of this website or the information, content, materials or products included on this website. The use of this website is entirely at your own risk.
- Go Cape Tours does not warrant that the content available from this website is truthful, reliable, free from errors or omissions or that the service will be remain continuously uninterrupted.
- Go Cape Tours does not warrant that this website, its server(s) or any electronic mail sent from this website are free of viruses or other harmful components.
- To the full extent permissible by Law, Go Cape Tours disclaims all warranties, express or implied, including but not limited to, implied warranties of merchant-ability and fitness for a particular purpose.
- Save as provided for in sub-paragraphs 43(5) and 43(6) of the Electronic Communications and Transactions Act number 25 of 2002, neither Go Cape Tours nor any of its agents or representatives shall be liable for any damage or loss of any nature, including but not limited to direct, indirect, consequential, incidental or punitive damages arising out of the use of or inability to use this website or any reliance placed on the content of this website or any website which is linked by means of a hyperlink to Go Cape Tours website.
6. Governing law
- This website is controlled and operated from the Republic of South Africa. This agreement shall therefore be construed and interpreted in accordance with the laws of the Republic of South Africa without giving effect to any principles of conflict of law.
- You hereby consent to the exclusive jurisdiction of the High Court of the Republic of South Africa in respect any disputes arising out of or in connection with your use of this website or in respect of these terms and conditions.
{/tabs}